WASHBURN and VAN BUREN, ME – Oct 12, 2013: The Aroostook Hospitality Inn, with properties in Washburn and Van Buren, has won the “2013 Best of Business Award” for the Inns category.
The Best of Business Award Program is an annual awards program honoring the achievements and accomplishments of local businesses throughout the area. Recognition was given this week to both small motels, The Aroostook Hospitality Inn, located 4-1/2 miles from the Aroostook Centre Mall on US Rte. 164, (the Washburn Road) in Washburn and The Aroostook Hospitality Inn located on US Rte. 1 (Main Street) in Van Buren.
According to the award committee, only 1 in 70 (1.4%) 2013 award recipients nationwide qualified as two-time award winners. Various sources of information were gathered and analyzed to choose the winners in each category. The 2013 Award Program focuses on quality, not quantity. Winners were determined based on internal information collected by the Washburn and Van Buren Award Programs, and data provided by third parties. Each year, the Award Program identifies companies that have achieved exceptional marketing success in the local community and business category.
According to Mr. Tyler James of the Best of Business Award Program, “These two local companies enhance the positive image of small business through service to their customers and their community. These exceptional motels help make the area a great place to live, work, and play.”
The Washburn property has been owned and operated for the past 13 years by Steve Dobson and his wife, Prudy. This is the fifth year they have owned and operated the Van Buren property. The Dobson’s are honored and proud of the fact that the hard work of everyone involved in the operation of these properties is getting this recognition.
“The fact that our Washburn location has won this award for the second year in a row, and our Van Buren location has won the honor this year tells me our business model is working,” said Steve Dobson. “We are a small family-owned-and-operated business. Our focus in both locations is our guests. We always treat them like friends and family, and do our best to meet all their needs. We want them to feel like they are that special cousin or aunt and uncle who has come to visit us.”
Each property is very different. The Washburn facility is located in a quiet county setting, where several different types of activities are available for guests. The Dobson’s have offered several large group BBQ’s, hot dog roasts, and even fireworks shows for some. The Van Buren operation is in the center of town, right on US Rte. 1. This property is involved with the community, hosting meetings such as Van Buren Chamber, the 2014 World Acadian Congress, and Main Street Van Buren. The church choir holds their Christmas party in the Great Room, and Santa Clause comes to town to hand out gifts to the children of Van Buren.
The Dobson’s have a more focused standard when it comes to cleaning rooms. Motel chains generally allow staff a certain amount of time to clean each room. Dobson tells staff they need to clean a room as long as it takes. Even if it is more expensive to do it this way, the Dobson’s are confident when a guest goes into a room it is exceptionally clean. For these reasons, the Dobson’s believe they have a winning formula for their prosperities.
“I tell everyone if they need to be in town, need to have a pool, or go to the bar; then they should stay in one of the motels located in Presque Isle, Caribou, Madawaska, or Fort Kent area. However, if they want to stay where they can hear the trees instead of the trucks, walk down to the brook and maybe see the Great Blue Hearing, possibly see the moose or deer wandering through the yard, or watch the rabbits play on the lawn in the summer time, then stay with us at our Washburn location. If they are in ‘The Valley’ and want the same great service then they should stay at our Van Buren location,” said Steve Dobson. “In the winter, guests can leave either of our parking lots and go anywhere 2,300 miles of Aroostook County snowmobile trails will take them.”
Each year, the Best of Business Award Program identifies companies that have achieved exceptional marketing success in their local community and business category. Companies like The Aroostook Hospitality Inn enhance a positive image of small business through service to their customers and to the community. This exceptional company helps makes the Washburn and the Van Buren areas great places in Northern Maine to live, work, and play.
The Best of Business Award Program was established to recognize the best of local businesses in the community. The organization works exclusively with local business owners, trade groups, professional associations, and other advertising and marketing groups, with a mission to recognize business contributions to the U.S. economy.